Contact Online2Book
Reach out to discuss demo access, onboarding, direct booking setup, Stripe payment workflows, or product support for an accommodation business. The best enquiries include the property type, country, number of rooms, sites, beds, or units, and whether the property currently depends on OTA channels.
What to include in your message
Clear setup details help Online2Book respond with practical guidance instead of generic software advice. Include your current booking process, payment method, website platform, existing PMS if any, and the manual tasks that take the most time each week.
- Property type, such as motel, holiday park, campground, B&B, hostel, or glamping stay.
- Approximate inventory size, including rooms, beds, powered sites, cabins, or units.
- Current booking sources, including direct enquiries, Google Business Profile, Booking.com, Airbnb, Expedia, or phone bookings.
- Payment requirements, including deposits, full payment, refunds, pre-authorisation, or manual invoice follow-up.
Support and onboarding topics
Common support topics include connecting Stripe, preparing a direct booking link, reviewing room or site categories, checking mobile booking flow, and deciding how Online2Book should sit alongside existing OTA listings. Operators can also ask about SEO landing pages, demo walkthroughs, and practical steps for moving repeat guests into a lower-commission direct booking channel.
For urgent account or payment questions, include the email address used for the account and avoid sending full card details or sensitive guest payment data by email. Stripe and Online2Book support workflows should keep sensitive payment information inside secure systems.
Send enquiries to [email protected]. Typical business enquiries are reviewed during New Zealand business hours.